FAQs - Shipping & Delivery

How long does shipping take?

U.S. orders typically arrive in 3-5 business days, while orders to Canada can take up to 2 weeks.

 

How much does shipping cost?

Shipping fees vary depending on the promotion and your order. You’ll see the exact cost at checkout.

 

Can I track my order?

Yes! Once your order ships, we’ll email you a tracking number. You can track your shipment through DHL or USPS.

 

Do you ship internationally?

At this time, we only ship to the U.S. and Canada.

 

Can I change my shipping address after placing an order?

You can, as long as the order hasn’t shipped. Just contact us to update it.
What if my package is lost or damaged?

If your package is lost or damaged in transit, contact us, and we’ll help you file a claim.

 

What should I do if I get the wrong item?

Contact our customer service team immediately, and we’ll get it sorted out for you.

 

Do you offer expedited shipping?

Yes! You can add expedited shipping for just $9.95 and get your order in 2-5 business days.

 

Can I schedule a specific delivery date?

We don’t offer scheduled deliveries, but you will receive a tracking number to follow your package and get an estimated delivery date.